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Google Ads B2B SaaS / Cloud Communications

Cloud-based business communications platform (VoIP)

A VoIP and business phone platform was paying $75+ per click on broad keywords and generating mostly unqualified SMB leads when the sales team needed mid-market and enterprise targets.

+338%
Lead Volume
-57%
Cost Per Qualified Lead
4.8x improvement
SQL Conversion Rate
+$2.4M
Pipeline Attributed to Google

The Challenge

Cost per SQL was $890 — economically unsustainable. Campaign structure was bloated with broad match keywords. No attribution between Google Ads spend and actual pipeline generated. Sales team was overwhelmed with poor-fit leads.

Our Approach

  • Rebuilt account architecture with tightly themed ad groups by solution type and company size
  • Implemented offline conversion imports from Salesforce to optimize for pipeline, not lead volume
  • Created dedicated landing pages per industry vertical with specific pain points and social proof
  • Built negative keyword lists eliminating all SMB and consumer traffic
  • Deployed Customer Match using first-party CRM data for enterprise account targeting

"Evan rebuilt our entire Google Ads account from the ground up and turned it into a consistent revenue engine. Our sales team finally has quality leads they can actually close."

— Ari Rabban, CEO, Phone.com

The Takeaway

Google Ads for B2B requires optimizing for pipeline dollars, not lead count — and that requires building attribution before building campaigns.

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