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November 17, 2012

CJ Affiliates Promote Desk.com’s excellent customer service in a multi-channel world!

Author: Evan | Filed Under Affiliate Marketing, Blogging, Commission Junction

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Thank you, to our CJ affiliates for promoting Desk.com’s all-in-one system for delivering superior and responsive customer support! As the year begins winding down, many business owners are reviewing and assessing the needs of their company and looking for effective strategies to enhance their business operations for the coming year. At the top of the priority list remains, “improving customer support”. Now is a great time for our affiliates to promote DESK.COM. Desk.com offers a comprehensive support system that tracks the status of every customer case so nothing gets lost. “Open” means somebody is working on it. “Pending” cases are awaiting a customer response. “Resolved” cases are considered complete and solved by an agent. And so on. This tried-and-true system is a foolproof way of tracking and measuring customer service. Additionally, desk.com enables the viewing of all customer cases in one place and allows engagement across all support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one, easy-to-use desktop. Help your social media viewers improve their customer support so they can be there for their customers, anytime, anywhere. To check out Desk.com’s company blog, click  HERE

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